Dept. of Public Works

70 Tapley Street
Springfield, MA 01104
Phone: 311 or 413.736.3111
M-F 7 a.m. - 3 p.m.


I only received the discount on one (1) container.

If your application for discount was approved by the City, it will only apply to the first container on an owner-occupied property.   If your discount was approved and applied to an inactive container, you should file the Trash Fee Change/Dispute Form, indicating the date on which you filed the application for discount.

Trash Fee FAQ:

Trash Fee:

Page last updated:  Wednesday, August 7, 2013 03:24 pm