Dept. of Public Works

70 Tapley Street
Springfield, MA 01104
Phone: 311 or 413.736.3111
M-F 7 a.m. - 3 p.m.


The name of the owner on the bill is incorrect.

Since transfers of ownership may occur more frequently than the Assessor's database updates, the name on the trash fee bill may not match the current owner.  The current owner of the property is responsible for the payment of trash fee, if s/he chooses to participate in the City's trash service. 

The City mails trash bills based on the owner of record information maintained by the Assessors, and any changes to that information affect other municipal tax and charge billings.  You may be required to provide adequate supporting documentation to request such change.  Assessors can be reached by telephone at (413) 736-3111.

Trash Fee FAQ:

Trash Fee:

Page last updated:  Wednesday, August 7, 2013 04:00 pm