2018 Trash Fees Due

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Internal Audit


The mission of the Office of Internal Audit is to promote accountability and integrity in City government by providing independent and objective reviews and assessments of the City's departments, programs, and services to improve the efficiency of procedures and effectiveness of operations; and to prevent and detect waste, fraud, and abuse.




Yong Ju No, CPA - Director of Internal Audit

Yong joined the Office of Internal Audit in 2014 and brought with him extensive experience in audit, finance and risk management. Yong has over 20 years of professional experience, including his role as an audit manager with an international CPA firm and a corporate finance manager at publicly held companies. Yong is a graduate of Oberlin College. Yong is a Certified Public Accountant and a member of the American Institute of Certified Public Accountants and the Institute of Internal Auditors.

Cecelia Goulet, CPA, CGA, CIA - Internal Audit Manager

Cecelia joined the City of Springfield in 2006 and the Office of Internal Audit in 2009. Cecelia earned her Bachelor's degree in Accounting and her Master of Science degree with a concentration in Taxation from the University of Memphis.  Cecelia is a Certified Public Accountant licensed in both Massachusetts and Tennessee, a Certified Governmental Accountant in Massachusetts, and a Certified Internal Auditor. 

Matthew Jerome, CPA - Auditor

Matthew joined the Office of Internal audit in 2015. Matthew earned his Bachelor’s degree with a double concentration in Accounting and Finance from Bridgewater State University and is a Certified Public Accountant licensed in Massachusetts.

NEW: Tell the Auditor

There may be times when an employee has a non-fraud related concern or idea for improvement regarding City policies, practices, or activities but does not know who to talk to.

The Office of Internal Audit encourages City employees to first consider discussing their concerns with their supervisor. However, “Tell the Auditor” is now available from the Office of Internal Audit for employees to use to communicate this information. We are always ready to hear your concerns and listen to your ideas for making sure that the systems we have in place are working as intended.

If you have a question, idea, or concern that you would like to submit, please

Tell the Auditor:




City Launches Fraud Hotline

Financial Accountability is a top priority for the City of Springfield, Massachusetts. With this goal in mind, the Office of Internal Audit has created a fraud hotline that can be used to report information about fraud, waste or abuse of resources related to the City of Springfield, MA. 

If you have information regarding known or suspected misappropriation of municipal funds or resources, we encourage you to report what you know to the City’s Office of Internal Audit. Learn more.

Internal Audit’s website gets favorable mention in Sunshine Review

Contents of the Office of Internal Audit’s website were included in “The good” section of the evaluation for Springfield, Massachusetts!  Items that Sunshine Review found favorable were our links to audit reports as well as our Fraud Hotline.  Read more here:,_Massachusetts

Sunshine Review is about state and local government transparency, engaged citizens, and holding government officials accountable. The Sunshine Review wiki collects and shares information about state and local transparency using a 10-point Transparency Checklist to evaluate 6,000 state and local government websites. Sunshine Review is a non-profit that collaborates with individuals and organizations across America to promote state and local transparency.  

Page last updated:  Monday, October 16, 2017 04:05 pm